FREQUENTLY ASKED QUESTIONS

 

What is Afterpay?

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

 

How do I use Afterpay?

At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details. If you’ve used Afterpay before, just log in to your Afterpay account. Then complete your order – it’s that easy! Please note, all items in your shopping bag must be eligible for Afterpay and the bag value must be between $35 and $1,000.

 

Can I use Installments by Afterpay if I’m an international customer?

Installments by Afterpay is only available to customers with a US billing address within the US and a US mobile phone number. Customers with international billing addresses will not be able to set up an account with Afterpay.

 

How does the payment schedule work?

All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may login to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly. You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

 

What if I can’t pay an Afterpay installment?

You must be over 18, a resident of the U.S. and meet additional eligibility criteria to qualify. Late fees apply. Estimated payment amounts shown on product pages exclude taxes and shipping charges, which are added at checkout. Click here for complete terms.

 

When will my items be delivered if I use Afterpay?

Afterpay orders are delivered within our standard shipping timeframes like any order from breathofyouth.com. Free standard shipping is available for US orders over $50. Visit our Shipping page for more information.

 

Is there a limit to how much I can spend on a single transaction?

Yes, your bag value must be between $35 and up to $1,000 to use Afterpay. Approval amounts may vary and are determined by Afterpay. If you have a question about your Afterpay account, please contact the Afterpay toll-free customer support line at 855-289-6014 or at info@afterpay.com use the contact form found here.

 

What products are not eligible for purchase using Afterpay?

Afterpay is not available on purchases of gift cards or eGift Cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.

 

How do I return or exchange an item purchased using Installments by Afterpay?

Afterpay returns follow our standard return process. Click here for more information about our Return policy. Afterpay will be notified of your return and refund payment accordingly. If you have a question or concern about your Afterpay order, please contact Afterpay support at info@afterpay.com